Privacy policy
Privacy Policy — Letter To The Healer
Last Updated: March 29, 2026
This Privacy Policy describes how Letter To The Healer (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from lettertothehealer.com.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Order & Personal Information: Name, billing address, shipping address, payment information (including credit card numbers via Shopify Payments), email address, and phone number.
- Subscription Data: Through Seal Subscriptions, we collect recurring billing dates, subscription status, and frequency preferences to ensure your monthly kits arrive on time.
- Device Information: IP address, web browser version, time zone, and cookie data provided automatically by the Shopify platform.
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
- Processing payments and fulfilling your monthly "Snail Mail" kits.
- Screening orders for potential risk or fraud.
- Communicating with you regarding your subscription status or "Letter To The Healer" updates.
- Providing you with information or advertising relating to our products or services (where you have opted in).
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- Shopify: We use Shopify to power our online store.
- Seal Subscriptions: To manage your recurring monthly billing and subscription portal.
- USPS / Shipping Carriers: To deliver your physical letters and art pieces to your designated mailing address.
- Printify: If applicable, for the production of specific art components within your kit.
4. Your Rights & Choices
- Transparency: We never sell, rent, or trade your personal data to third parties for marketing purposes.
- Cookies: You can manage or disable cookies through your browser settings, though some parts of the site may not function properly.
- Opt-Out: You may unsubscribe from our wellness newsletters or marketing updates at any time by clicking the "Unsubscribe" link in our emails.
5. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. Subscription data is maintained as long as your account is active to ensure service continuity.
6. Contact & Support
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@lettertothehealer.com or by mail using the details provided below:
Letter To The Healer PO Box 6085 - Katy, TX 77491